A crisis on the scale of the one we’re facing demands decisive action. Luckily for many IT leaders, the first move was easy: When COVID-19 work-from-home mandates hit, those with the right policies and infrastructure in place endured the massive shift to remote work with minimal disruption. Add VPN capacity, videoconferencing, and a healthy dose of candid communication, and productivity can remain relatively unscathed.
The really tough part is planning ahead. When you’re staring into the crater where the economy used to be, crossing your fingers that the Fed’s trillions will fill it, how do you budget for the coming year? Which projects should go forward and which should be scrapped or delayed when so many unanswered business questions loom?